1. Underwriting

  • Risk assessment
  • Premium pricing
  • Policy customization
  • Automated underwriting
  • Claims history analysis

2. Claims Processing

  • Automated claims processing
  • Fraud detection
  • Damage assessment using computer vision
  • Claims triage and prioritization
  • Settlement prediction

3. Customer Service

  • Policy recommendations
  • Claims status tracking
  • Document verification
  • Chatbots for basic queries
  • Personalized communications

4. Risk Assessment

  • Predictive modeling for risk
  • IoT data analysis for property insurance
  • Telematics for auto insurance
  • Weather pattern analysis
  • Behavioral analysis

5. Marketing & Sales

  • Customer segmentation
  • Cross-selling opportunities
  • Customer lifetime value prediction
  • Churn prediction
  • Lead scoring

6. Operations

  • Document digitization
  • Policy administration
  • Regulatory compliance
  • Process optimization
  • Resource allocation